Let customers discover products, build a cart, pay, and follow their order without leaving WhatsApp.
Explore Powerful EOM Features
Connect WhatsApp automation, action-oriented AI, customer service, orders, dispatch, kiosks, analytics, and administration.
More than messaging
WhatsApp Business Automation
Run complete customer and workforce journeys inside WhatsApp, from commerce and surveys to attendance, bookings, and custom workflows.
If your process can be mapped into steps, EOM can turn it into an interactive WhatsApp journey.
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Let customers discover products, build a cart, pay, and follow their order without leaving WhatsApp.
Product catalogues, options, promotions, and vouchers
Delivery, collection, payment, and checkout journeys
AI- and agent-assisted ordering with live updates
Agent-Customer Platform
Give customer-service teams one workspace for conversations and assisted ordering.
Bring customer conversations into one dashboard
Combine automated and human support
Help agents respond and complete orders faster
Shared Customer InboxWhatsApp Agent SupportVoIP CallingAgent-Assisted Ordering
Request DemoCommerce
Let customers discover products, build a cart, pay, and follow their order without leaving WhatsApp.
Product catalogues, options, promotions, and vouchers
Delivery, collection, payment, and checkout journeys
AI- and agent-assisted ordering with live updates
Surveys & Feedback
Collect structured feedback, evaluations, reviews, and campaign responses through guided WhatsApp experiences.
Multi-step questionnaires and conditional questions
Ratings, open responses, and media submissions
Completion, abandonment, and response analytics
Attendance & Field Operations
Give employees and field teams a simple way to check in, complete assigned work, and report activity.
Attendance, site visits, and location-aware check-ins
Assignments, inspections, and operational checklists
Task completion, evidence capture, and sign-off
Bookings & Applications
Let customers select a service, provide their requirements, receive a price, and confirm a booking.
Appointments, registrations, and service requests
Dates, locations, real-time quotes, and summaries
Confirmation, payment, and follow-up messages
Registration & Self-Service
Move onboarding and account services into secure, guided WhatsApp journeys.
Customer, member, or employee registration
Sign-in, profile, subscription, and account workflows
Status checks, payment history, and support
Promotions & Loyalty
Launch interactive campaigns that turn customer participation into measurable outcomes.
Rewards, vouchers, competitions, and loyalty journeys
Customer qualification and entry validation
Automated rewards and campaign follow-up
Custom WhatsApp Flows
Turn your business process into a purpose-built, multi-step WhatsApp experience connected to your systems.